Accessibility feedback

We’re committed to providing better experiences for people with accessibility needs. We want your feedback about any accessibility barriers you’ve experienced with us, which will be used to help create an accessibility plan as outlined in the Accessible Canada Act.

If your issue isn’t specific to accessibility (e.g., you’re looking for information about your account, billing or technical support) please visit the contact us page instead

The Manager for Accessibility is responsible for addressing accessibility feedback. You can provide feedback by online form, email, phone or mail. We treat all feedback anonymously to create an accessibility plan, but you can leave your contact information if you’d like us to follow up with you.


Accessibility feedback form

Share your feedback with us using the accessibility form.

Accessibility feedback line:

Mon to Fri 9AM – 5 PM
Eastern Standard Time EDT Time in Toronto, Ontario, Canada

Email accessibility feedback
Include “Accessibility feedback” in the subject line.

Manager for Accessibility Canquest Communication

235 St. Clair St., Chatham, ON N7L 3J8

If you need a description of the feedback process in a different format, please contact us. We can provide it in print, large print, braille, audio or electronic format.