Why VoIP Is Better For Businesses – blog

No matter what industry you’re in, every business needs a phone; it’s been widely used for over a century and for good reason. In 2021, the costs of traditional phone systems can be extremely high for both small/medium and large sized businesses. Thankfully, there is an alternative. If you haven’t heard of VoIP, it’s time to learn about the next step in the evolution of the phone. There are many advantages that make it a great option for many businesses. Here’s how VoIP can help you and your business:

What is VoIP?

Voice over Internet Protocol (VoIP) is a proven technology that lets anyone place phone calls over an internet connection. With the rise of broadband, VoIP has become the definitive choice for phone service for consumers and businesses alike. People enjoy using VoIP phone service over traditional phone lines because it offers many more capabilities than analog phones. And, it can do it all for less than half the cost.

VoIP lowers costs

The biggest advantage of VoIP is that your business will save a bundle on costs. Users can pay less for the same volume of phone calls as before because VoIP providers can take advantage of existing IP networks, thus bypassing traditional phone operators around the world. It means that users do not have to pay the phone carriers extra charges based on distance, geographical boundaries, or time. Since VoIP calls are transmitted over the public Internet – or local company intranet – operators do not have to maintain distinct infrastructure for data and phone lines. Voice calls are treated similar to other data packets, making it easy to transmit over long distances. Consumer and business VoIP usage are two distinct categories within the industry and upgrading to VoIP can save users hundreds to thousands of dollars every year.

Many, better features than traditional phones

In addition to reduced costs, VoIP also offers a wide array of innovative features that surpass those of a traditional phone line. While listing them all would take several pages, three notable ones are virtual numbers, call routing and improved conference calls.

  1. Virtual numbers – A virtual number allows you to easily have a local number anywhere in the world. That means if you have a large market of clients in London, you can actually get a local London number with the area code of your choice. When someone in the UK dials this number, it will transfer to your phone – whether your business is actually in Seattle or Toronto. This makes it easy for your customers to contact you and will likely garner more business, since we all know customers like things to made as easy as possible for them.
  2. Call routing – If you’ve ever worried about missing an important phone call, call routing will have you breathing a long sigh of relief. With this feature, an incoming call will be transferred to multiple devices of your choice. So if your office desk phone rings when you’re not there, that same call will then ring on your mobile, home phone, iPad and other devices before going to voicemail.
  3. Better conference calls – With VoIP and a high-speed Internet connection, you can include an unlimited number of people on conference calls. And even better, you can also use video conferencing so you can see your colleagues or clients in person.

Are you interested in learning more about the benefits of VOIP and how it can work for you and your business? Contact Us today!