Amidst society’s continuous adjustments to remote working, more so when the COVID-19 pandemic hit, it has become a challenge for companies to provide better and faster service for their customers. Enterprises and organizations must leverage their digital transition, which can only be achieved through a fast, high-quality internet connection.
A high-speed internet connection is essential in distributing relevant data across platforms and enhancing the overall efficiency of company operations. Various providers offer diverse internet service packages for those looking to upgrade their connection and meet the demands of their stakeholders and clients.
It is vital that you select the most suitable package for your business that will offer you the following benefits:
You get what you pay for. This is true with business internet packages and especially true with high-speed business internet. A premium service level package will pay off over time because it comes with priority treatment, higher bandwidth, and a smoother experience.
A good business connection means that browsing and downloads are faster, videos stream without a hitch, and online meetings run more smoothly. Employees can accomplish more in less time, and you can offer premium services such as a high-definition (HD) video conferencing solution to clients without worrying about falling behind.
One of the most valuable competitive advantages for a company is having the best customer service. A company with a premier business internet connection will always have customers beating down the door, and you can upsell authentically.
A top business internet package can’t fix fundamental challenges that might be holding your business back, but it can certainly help. If you’re stuck in an older building with outdated infrastructure, you can’t simply create a modern IT infrastructure and expect the problems to go away.
However, with a high-quality connection, you’ll be ready to hit the ground running when the time comes to move to a new building and grow.
A good business internet connection gives you the agility and bandwidth to introduce new digital services and generate revenue in unexpected ways. A fast, dependable connection has the potential to help you build new business lines, offer higher-quality digital customer experiences, and increase customer acquisition with digital marketing tools.
Whether or not the broader business benefits will be worth the expense, you’ll still monetize the cost savings you gain.
For example, one of the biggest expenses—especially for larger companies—is travel. Employees can stay in the office and accomplish tasks by web conferencing, eliminating the need for going from one place to another.
As virtual work and the rise of the gig economy continue, businesses literally can’t afford to have a slow or unreliable internet connection. Employees expect fast, responsive web browsing and smooth, reliable streaming. Customers demand a high level of service and expect instant access to information. While the price for a reliable, high-quality business internet connection may seem exorbitant, it’s an investment that will pay for itself in a short time.
If you are looking for business internet plans, check out Canquest. We are committed to providing our customers with high-speed internet and digital phone services. Call us now!
Have you ever wondered if there is a difference between home or residential internet and business internet? If you are buying business internet service in your area, you may want to know the difference between the two.
In general, there are only subtle differences between them. However, what you should pay attention to is the speed of the internet you get. Business internet is designed to be more durable, faster and able to withstand the higher usage of multiple people. For example, a small business may have five people working at a time. This will require higher bandwidth for them to communicate with each other.
On the other hand, residential internet is designed to cater for a family. This is why it is slower than the business internet. It is because residential internet is designed to serve a single-family. It also has lower bandwidth because not a lot of people use it.
Usually, home internet service will work for your small business. However, depending on the business you are going to open, you will need to consider if you are getting enough bandwidth for it. For example, graphic designers need higher bandwidth. They will be using a lot of graphics, and this will require more bandwidth from your internet service.
At the same time, remember that the internet for business is more reliable. This is because the internet companies will be spending more on upgrading their infrastructure to make sure that high speed is always available to your office.
For most people, they are the same thing. It is only when you look closer you will notice the subtle differences between them.
The first thing you should know is that business internet speed is always higher than residential internet speed. This is because companies need higher bandwidth to be able to provide better service to their customers. If you go with business internet, you will be able to work with high-speed internet in your office. You can also download faster with it.
The second difference is price. Business internet service is more expensive than residential one. This is because it is better, and the internet company will invest in the infrastructure that can support the faster internet speed.
Since business internet is more expensive, the usage is also higher. If you need a business internet service, the business that you are running will need more bandwidth for people inside your office to communicate with each other. Business internet service is also more durable, as it is made to withstand high usage.
Generally, business internet will be more secure than residential internet. This is because businesses usually have more sensitive information. Since they store their data over the internet, they need to make sure that their data is safe. So, they will invest more in the security of their internet.
Another difference between the two is how they handle data caps. Most residential internet services will limit your data to a certain amount. Some companies also have a limit on how many devices you can use at once. Business internet services rarely have these restrictions. This is because businesses need high speed, and they need to be able to use multiple devices to get the data they want.
If you are using the business internet, you will be getting a static IP number. This is different from residential IP, in which you will get a dynamic IP number. This is because residential IP is designed to give out IPs ideally to everyone, while business IP is designed to give out IPs to specific people.
Business internet comes with more customer support. This is because they need to make sure that their customers can get help when they need it. So, they will have more customer service staff to be able to serve all their customers.
In the end, you should pick a service that will fit your business. It is impossible to say that one is better than the other. There are things that you should consider, though, such as price, speed, and the number of people who will use the internet.
Canquest provides the best high-speed internet service in Chatham for small businesses. Let us help you get connected today! Schedule a call with us now.
The internet has been vital to the success of modern businesses. This is why many businesses have sought out high-speed internet services to help improve their day-to-day operations. If this is something that you’ve also considered but are still on the fence about, then we’ve got just the thing for you. Read on as we discuss the five most notable reasons why your business needs high-speed internet.
Cloud-based services are experiencing rapid growth around the globe thanks to its many benefits for businesses of all sizes. It’s crucial that you have reliable infrastructure, including a fast and consistent internet connection to support your cloud services and applications. This will help keep your users productive and focused, so instead of making new investments in computer hardware or learning new cloud software, it makes sense to upgrade your internet connection to keep pace with the demands of your growing business. For example, using cloud storage like Google Drive to store or archive older files instead of investing in a computer harddrive.
Video conferencing is very useful for increasing employee productivity and cutting travel costs because people usually appreciate video conferencing systems.
For example, presentations take up a lot of internet bandwidth. That means if you have a slow internet connection, an image-heavy presentation or website can potentially make your screen load slowly, and prevent you from seeing the shared screen in time to raise your hand.
A fast internet connection not only makes it easier for employees to be productive, but it also saves your company money. When you experience frequent downtime, employees fail to meet deadlines, and customers, potential clients and suppliers can’t connect to you. Collaborating with other employees, developing innovative ideas, and implementing them all become easier when the internet is responding quickly. When the internet is fast, a company’s bottom line improves.
Online workplace tools designed to address various functionalities have witnessed a rapid rise online over the last few years. While these tools provide several benefits, their collective dependence upon the speed and reliability of the internet has also led to problems with both slowness and security breaches.
As you can see, having high-speed internet can help your business achieve its goals. While you may be a little hesitant to invest in high-speed internet, it’s best to think of it as a stepping stone to help you achieve both your short-term and long-term goals. Be sure to keep everything that we’ve discussed here in mind so that you can make the most informed decisions for your business.
Are you in need of business internet plans in Chatham? Canquest strives everyday to provide the best High-Speed Internet and Digital Phone Service on the market today. We pride ourselves on providing local, friendly Customer Service. For more information on what we can do for you, visit our website today!
Internet downtime is something you do not ever want to deal with, especially if you’re in the office or at home trying to work. Unfortunately, it can happen, and while you might be looking to blame your router or your internet service provider, you should also realize that it could be your fault.
So, how do you know who’s to blame when the internet goes down? Here are a few things you can do:
If you have your own modem, this is a very easy process. First, make sure that you have the right cable plugged into it. If it’s the right cable, try unplugging it, wait a few seconds, and then plug it back in. After that, check the lights on your modem. If there is an error code, Google it to find out why. If there are no lights on, you need to check and make sure the power cord is secure and plugged into a working outlet.
If you are renting a modem from your ISP, you need to call them and ask them to check the modem. Most companies will work with you to resolve the issue.
If you are renting a router from your ISP, you should make sure that it is plugged in and transmitting a signal. If the router is plugged in and transmitting a signal, but you cannot access your internet, you need to check the cables. Make sure that all of your cables are securely connected and that they are not frayed. If you have a computer that is using a wireless network, make sure it is connected to the router. If you don’t have a wireless connection, you should have an Ethernet cable connected to your computer.
Most ISPs offer technical support on their websites so that you can help yourself if the problem is something simple. If the internet goes down, take a little time to go online, find your provider’s technical support, and let them know about the problem. Most companies will have you run a few tests and point you in the right direction. If it turns out that your internet is down because of something simple, you might be in and out of the situation in a few minutes.
The internet is not always the most reliable thing in the world, and you may have to spend days dealing with nothing but buffering and checkerboard screens. But, with a little bit of troubleshooting, you can figure out if the problem is with your ISP or if it’s something you need to address on your own. And either way, you know how to identify the problem so that you can fix it. So, the next time your internet goes down, check things on your side first. You never know if a cable somewhere got disconnected or your router simply got fried. But of course, if you don’t know what’s going on, do reach out to your ISP. They can assist you in getting your internet back up and running!
Canquest works hard to provide the best high-speed internet and digital phone service on the market. If you are looking for high-speed internet for your business, get in touch with us today!
It wouldn’t be an exaggeration to say that choosing the right internet service provider is extremely important. And while it may seem straightforward, there are a number of things that you have to consider before committing to an internet service provider. To help simplify things, we thought it would be useful to put together a list of the most important factors that you need to consider. If this is something that you’re interested in learning more about, read on as we break down the most important factors that you need to take into consideration when choosing an internet service provider.
The first thing to look at is the cost of each service. Most providers offer customers a promotional rate for a few years, after which the price goes up. The best deals happen when you can bundle services together; many providers offer a better rate for landline and Internet than they do for just Internet. Luckily, the prices of services are easily accessible and can be figured out via a quick Google search. Always ask what the regular charges are for internet service after you’re no longer on a promotion. Remember that as you add additional services, you’ll be eligible for another promotion, just to save money on your internet service.
The next aspect to look for is your internet connection speed. You want to have a fast enough speed that makes your internet experience enjoyable, and one that is not too slow to be frustrating. Whenever someone quotes you a speed, pay attention to the wording. Speeds are always advertised according to the words “up to”, so be aware of what you will actually be getting. Also, consider your actual needs; if you only want a simple connection for email and browsing, 1-2 Mbps will be fine. If you want something faster, then 25-50 Mbps per second is recommended for multiple users.
Aside from the price of the service and the speed of the internet, you’ll also want to consider if there are data caps. If you are a Windows 10 user, you may have noticed that the newest version of the operating system installs updates automatically. This means your computer will continue to update itself whether you require new updates or not. A workaround is to tell Microsoft that your internet connection is metered and to only download and install updates that are vital to the system. Annoyingly, a major update can use up all of your monthly data allocations.
The payment and re-connectivity procedures aren’t too hard, but many people can’t afford that. A portable mobile hotspot more than makes up for the higher-priced premium subscription charges, especially in the event that there is no other option available. Be prepared to keep track of how much data you use, which means you will have to be thrifty with your downloads. Sitting down at your local Starbucks with a pair of headphones is one way to do it; thanks to their Wi-Fi hotspot, you won’t have to pay for access. Regardless of the service provider, always make sure there is no data cap.
We hope this article proves to be useful when it comes to helping you choose the right internet service provider. As you can see, there is a slew of different things you have to consider when picking an internet service provider. While it may be a little tedious, finding a provider that can meet your needs will be incredibly helpful and more convenient in the long run. Be sure to keep everything that we’ve discussed here in mind so that you can make the most informed decision possible.
Are you in need of high-speed internet? Canquest strives every day to provide the best HighSpeed Internet and Digital Phone Service on the market today. We pride ourselves on providing local, friendly Customer Service. For more information on what we can do for you, visit our website today!
Considering internet service options can be a long and daunting journey for businesses. Searching poses challenges such as reviewing long contracts, sifting through multiple plans, and comparing prices with add-ons included. Choosing between shared or dedicated internet service is one of the most important considerations while making this process more manageable. Share offers a different experience while having similar speeds and bandwidth to that of a dedicated network. Businesses need to understand the differences and decide which option is best for their needs and payroll budget before
With a dedicated connection, you pay less and potentially receive faster speeds. Shared internet is when your connection (home or business) is sent through a splitter and dispersed between neighbouring users.
Unfortunately, we’ve heard numerous stories from customers about their attempts to find the cheapest phone plan and the cheapest internet plan and pay for them separately. Sadly, it never ends up saving them money. When you pay for two separate phone and internet bills, you will end up paying more than if you paid a bundled price.
Dedicated internet connections are known to be better for running quality operations at your business. This is because there are fewer people using the connection, leading to fewer slowed download speeds. Remember that time you were trying to watch Netflix at dinner? It’s essential to think about performance during important business meetings or projects.
A dedicated internet connection is much more reliable than shared connections, which provide 99.99% uptime and symmetrical download and upload speeds regardless of what it’s used for. In addition, dedicated internet connections come with SLAs that help get your high-priority essential needs promptly accomplished when issues arise. The dedication to business success makes this a much better option for any company that might need the following: • Faster speeds to download content in a shorter time • If you should use media such as video streaming • Having lots of people using the same connection • Secure connection to Cloud servers • The demand for 24/7 data access and uptime • Reliable and remote secure access to video surveillance
Bandwidth is the capacity used to transfer data between two networks. If you require more data for downloads or uploading files, higher and symmetrical bandwidth is needed for your uptime guarantees. You can handle your business’s needs for the internet with either a shared or dedicated connection, but you’ll find that performance of one will vary depending on the number of employees streaming and downloading. You may need to upgrade to larger connection speeds according to the number of concurrent connections you plan to host at full use. The speed and type of shared or dedicated connection is highly dependent on what you use it for.
If you’re a small business that only uses the internet for general browsing or e-mails, shared or dedicated connections can be good for your business. Large downloads, uploads, or anything that requires long periods without interruption are when you might need a different connection type. When getting internet for your office, you need to know the difference between shared and dedicated. If you would like to find out more, give us a call today at 519-351-1565 or visit us below. Our experienced staff will guide you through the decision process for your office.
Telephone calls aren’t going anywhere, but they are drastically changing. Each calling option has its benefits and downfalls. Read below to learn the difference between landline, cell, and VoIP calls and what’s best for your situation.
Landline calls are great for most call situations. All you need are a phone and landline telephone service to complete the call which are extremely reliable and high-quality. Your voice is converted into signals that travel through cables to the person on the other line to ensure clear communication. While landline services occasionally have downtime, they are most reliable for day-to-day use and in the case of power outages or emergencies. The voice quality is clear and feels immediate. On the downside, you’ll need a dedicated landline phone.
You probably use a cell phone all the time, but do you know how it works? When you make a cell phone call, your call and its audio data are transferred wirelessly from cell to cell to reach your recipient. Most of us use cell phones for the vast majority of our calls these days. In 2015, 47% of households were cell phone-only. According to TechTarget, “An ongoing trend towards fixed-mobile substitution (FMS), in which users cancel landline services and rely solely upon cellular phone service, has resulted in a sharp reduction in the numbers of landline subscribers.” You just have to walk down the street to see the complete proliferation of cell phones in our society. Basic cell phones are very easy to use and smartphones can help you do much more than just call. Also, most cell phone carriers offer unlimited long distance and international plans, so if you make a lot of calls to far-flung locations, you can be covered. Here are the cons of a cell phone: ● A working cell phone with a charged battery is required. The latest cell phones can be very expensive. ● Certain areas don’t have cell service, and you may not know prior to the call if you won’t be able to make it. ● Sound quality and service can vary based on location, phone and service provider.
VoIP stands for Voice Over Internet Protocol and calls work by transforming audio data into digital files and sending them over the internet. You can make a VoIP call from your computer or Internet-connected mobile device. In recent years (especially since the COVID-19 outbreak), internet call usage has increased dramatically, and it makes sense – many more people have broadband internet connections in their homes and offices than they did in years prior. VoIP calls are convenient. If you have a broadband internet connection, you can make a VoIP call to another internet user or phone number. This works well for travelers who can call over wi-fi from anywhere. They are also flexible. It’s often easy to add extra callers into your call, and you usually aren’t limited by call minutes. Sometimes the audio quality isn’t consistent, and if your internet connection cuts out your call will drop. All you need is an internet connection and a computer or phone to make a VoIP call.
Interested in Landline or VOIP service? Contact us today!
Are you looking for more video content? Something besides what’s on the menu from major streaming services. Well, the good news is there are many TV Shows and Movies that you can stream for FREE! Read these tips below and become a more intelligent and efficient streamer. NOTE: Before you even think about streaming make sure you have enough bandwidth to do so! Read more about our high-speed internet packages.
You would quickly go broke if you were to pay for every streaming service you want given that this is the industry trend nowadays and everyone seems to offer their own paid subscription. But what is the alternative to coughing up cash for Disney+, Amazon, Netflix, and a few others? A streaming group, sometimes referred to as a streaming ‘alliance’. Basically, how it works is that YOU buy a family plan for ONE streaming service. Then you get other members of your family do the same with another streaming service. All of you then share passwords and plans and you’re in business! The key to making this work is making sure that you’re being fair and honest. If you’re paying for Disney+ and your in-laws are just using it without contributing, it can lead to some resentment. But if they buy Netflix and give your family a profile on their account, then there are no more sour feelings and you both get access to all that content at a heavily discounted rate! Also, don’t be worried about a crackdown on password sharing. Stories of a crackdown are overblown, just need to make sure to keep it reasonable and in a small group of regular users. An alliance of three or four households is most likely going to be fine. But if the passwords start getting shared with your cousin and your cousins, cousins daughters boyfriend, you will probably get locked your of your account and get a suspension.
Here’s an easy to remember rule of thumb. You need a minimum of 5Mbps to watch a regular HD TV show. You need at least 25Mbps to watch an Ultra-HD show. You’re watching Yellowstone on Ultra-HD while your spouse streams a cooking show over YouTube, your teenager plays call of duty with their friends, and your toddler leaves Coco Melon running on the iPad as background noise? You’ll then have 25MB+5MB+5MB+5MD, so you need a minimum bandwidth of 40Mbps. Round up if you expect to be streaming during peak hours, if your family members like using multiple screens at once, or if someone in the household is a heavy user.
Free streaming doesn’t begin and end with YouTube or Vimeo. Sites like Tubi, Much, CTV, BNN, APTN, the Family Channel, Global, OLN, Slice, HGTV, and the Food Network stream shows for free. For the most part, if it used to be on your cable, chances are it exists as a website that has free, on-demand, ad-supported content. CBC has CBC Gem have an ad-supported free service which is definitely worth looking into. Something that is also worth noting, many people don’t realize that their library card comes with access to streaming services like Hoopla or Kanopy. Is there an art, classic, or foreign film you have in mind but can’t find anywhere? Check your local library’s website. This of course depends entirely on your geography and whether your local library system offers such a thing.
When most people think of streaming services, they think of the giants like Netflix, Disney+, or Amazon. You should also consider the following: • BritBox, for anything British. • Quello, for concerts and live events. • The Criterion Channel, for the classics. • Tubi, for MGM, Paramount, and Lionsgate movies. • Sundance Now, for independent movies. • Shudder, for horror movies. • CuriosityStream, for documentaries. • Crunchyroll, for anime and other animation.
It can be a huge time resource to figure out where the best movies and TV shows are. Thankfully, there’s a search site called JustWatch that aggregates all of the different databases for you. Looking for the last episode of Succession? It’s streaming on HBOMax. Just make sure you have it set to Canada!
Interested in high-speed internet? Contact us today!
No matter what industry you’re in, every business needs a phone; it’s been widely used for over a century and for good reason. In 2021, the costs of traditional phone systems can be extremely high for both small/medium and large sized businesses. Thankfully, there is an alternative. If you haven’t heard of VoIP, it’s time to learn about the next step in the evolution of the phone. There are many advantages that make it a great option for many businesses. Here’s how VoIP can help you and your business:
Voice over Internet Protocol (VoIP) is a proven technology that lets anyone place phone calls over an internet connection. With the rise of broadband, VoIP has become the definitive choice for phone service for consumers and businesses alike. People enjoy using VoIP phone service over traditional phone lines because it offers many more capabilities than analog phones. And, it can do it all for less than half the cost.
The biggest advantage of VoIP is that your business will save a bundle on costs. Users can pay less for the same volume of phone calls as before because VoIP providers can take advantage of existing IP networks, thus bypassing traditional phone operators around the world. It means that users do not have to pay the phone carriers extra charges based on distance, geographical boundaries, or time. Since VoIP calls are transmitted over the public Internet – or local company intranet – operators do not have to maintain distinct infrastructure for data and phone lines. Voice calls are treated similar to other data packets, making it easy to transmit over long distances. Consumer and business VoIP usage are two distinct categories within the industry and upgrading to VoIP can save users hundreds to thousands of dollars every year.
In addition to reduced costs, VoIP also offers a wide array of innovative features that surpass those of a traditional phone line. While listing them all would take several pages, three notable ones are virtual numbers, call routing and improved conference calls.
Are you interested in learning more about the benefits of VOIP and how it can work for you and your business? Contact Us today!
It used to be that a Voice Over Internet Protocol (VoIP) phone was only for IT professionals. Over the last decade, however, they’ve become a staple in many homes throughout Chatham and Southwestern Ontario. They’re reliable, easy to use, and offer a lot of benefits to homeowners. This article explores VoIP home phone services and if it’s right for your home.
VoIP technology allows users to place calls over the internet rather than a traditional phone line. VoIP first gained traction with both large and small businesses because of its cost and reliability.
Residential VoIP offers the same quality service but at lower prices, which homeowners love. The technology converts an analog voice into digital signals that travel over your internet connection. The signals are then sent to the telephone network that the person you’re talking to uses. The person on the other end is unable to differentiate between VoIP calls and landlines.
As long as you can access a high-speed internet connection (which includes a router and modem), then you already have everything you need.
Canquest uses Grandstream VoIP and technology. Grandstream is known for their innovation and reliability. We’ve partnered with them to supply your hardware (telephone/receiver[s]) because we’re always impressed with their quality and high standards. That’s why all you need to get started is a high-speed internet connection, we take care of the rest.
There are several reasons why VoIP has become a great option for residential phones. Some advantages we think you’ll appreciate include:
Learning about the perks of a VoIP certainly makes it a tempting option. If you think you and your family can benefit from a residential VoIP, we’d love to help. We’re happy to answer your questions, and assist with the next steps.
