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We want to make connecting with the world easier for our customers. Our blog offers tips to help with understanding phones and the internet, saving money as a home owner or business. From telephone lines and systems for your business to installing a new phone in your home, Canquest can help.


Answering Frequently Asked Questions for Digital Phone Lines

If you are still on the fence about making that switch to digital, this article will clear any questions you may have about digital phone lines.

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Some of the Most Common Culprits for Your Slow Internet

Tired of slow internet? Let's look at some of the most common reasons why your internet is slow. Here's what you need to know.

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4 Reasons Why Your Business Needs High-Speed Internet

The internet has been vital to the success of modern businesses. Here are the five most notable reasons why your business needs high-speed internet.

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3 Things You Can Do To Identify What Downed Your Internet

Internet downtime is something you do not ever want to deal with, especially if you're in the office or at home trying to work. Keep reading to learn more.

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Choosing an Internet Service Provider: 3 Things to Consider

Let’s break down the most important factors that you need to take into consideration when choosing an internet service provider. Read on!

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Shared Vs. Dedicated Internet

Choosing between shared or dedicated internet service is one of the most important considerations while making this process more manageable. Share offers a different experience while having similar speeds and bandwidth to that of a dedicated network.

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How to Become a Streaming Power User

Are you looking for more video content? Something besides what’s on the menu from major streaming services. Well, the good news is there are many TV Shows and Movies that you can stream for FREE! Read these tips below and become a more intelligent and efficient streamer.

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VoIP vs. Landline vs. Cellphone Calls

Telephone calls aren’t going anywhere, but they are drastically changing. Each calling option has its benefits and downfalls. Read below to learn the difference between landline, cell, and VoIP calls and what’s best for your situation.

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Why VoIP Is Better For Businesses

No matter what industry you’re in, every business needs a phone; it’s been widely used for over a century and for good reason. In 2021, the costs of traditional phone systems can be extremely high for both small/medium and large sized businesses. Thankfully, there is an alternative. If you haven’t heard of VoIP, it’s time to learn about the next step in the evolution of the phone. There are many advantages that make it a great option for many businesses. Here’s how VoIP can help you and your business.

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VoIP Home Phone Service

It used to be that a Voice Over Internet Protocol (VoIP) phone was only for IT professionals. Over the last decade, however, they’ve become a staple in many homes throughout Chatham and Southwestern Ontario. They’re reliable, easy to use, and offer a lot of benefits to homeowners. This article explores VoIP home phone services and if it’s right for your home.

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VOIP Business Phone Service and Phone Systems

In an era where businesses are continually looking for ways to cut expenses, we take pride in helping organizations meet their goals. Reducing recurring expenses, such as monthly utilities or communication bills are great for staying within your operating budget. That’s why this article is exploring VoIP’s; a reliable, high quality phone system that can offer your business more, for less.

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What is Two-Factor Authentication and Why do we Need it?

Over the years we’ve grown to understand the importance of passwords… especially good passwords. In fact, most web portals and platforms don’t even allow us to use something simple like “1234” any more. Instead, we have a dictated set of characters to use, and need to add numbers or other symbols to improve their security.

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How to See Who or What is Connected to Your Network

Does your internet seem a little slower than normal? You might not be the only one using it! This article will help you discover who or what is connected to your network, and if you should worry.

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Protect your Hard Work: How to Back up Everything

Computers fail. They get viruses, are dropped, get spilled on, etc. There are plenty of reasons why you suddenly can’t access your important files. The same can be said for phones, which are easily lost, stolen, or damaged as well. Before you know it, your vacation photos are gone, prior to having a chance to download them. Murphy's law seems to be; if you’ve been meaning to back up your data for a while, then you’re much more likely to encounter a problem like this.

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How to Spot a Phishy Email

Phishing scams are tricky because cyber criminals are smart and sophisticated. Knowing how to disguise themselves to gain your trust puts you at risk. That’s why this article is focusing on how to spot a phishy email.

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Here Are Factors That Affect Your Internet Speed

Internet speeds have always been important but with today's streaming standards it's crucial to measure up. Not only do we want to experience a movie without any latency or downtime, but we want to watch the movie, while the kids are doing their homework and your partner is shopping online. That’s why we plan to explore all the factors that affect your internet speed, and how we can improve them.

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How To Assess Your Company's Phone System Needs

When most business owners or CEO’s talk about the success their organization has seen, they often attribute it to their hard working staff. While that usually is true, it’s really only part of the story. (Don’t get me wrong, our crew here at Canquest is a big part of our success; we do, after all, have the most talented technicians and IT specialists you’ve ever met). Being leaders in the IT industry though, allows us to also see how important your phone system is to your business.

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Here Are Some Tips To Troubleshooting Your Internet Connection

I’m sure you’ve experienced that moment of frustration where you can see you’re connected to your wi-fi network, but it isn’t working… you can see in your wi-fi menu that it’s available, but still nothing. Aaarrgh! I don’t know if this will make you feel better or not, but it happens to everybody, regardless of your tech, your internet service provider, or your router. There are several reasons why your connection isn’t behaving as you like, fortunately, the solution is often pretty simple. That’s why we wanted to put together this guide for you, to help troubleshoot your internet connection.

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Why it is important to update your router

Your wi-fi router is like a gate, it protects all your devices from outside threats. After a while though, we need to “repair” the gate, or update it. The firmware in routers need to be updated every few years to ensure the connectivity, security and speed of your network are always at their best. This article explores the reasons for updating your tech and offers step by step instructions to make it happen.

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Here Are Important Cyber-Security Tips

Cyber-security isn’t something you can set up and never think about again. Once implemented, your security system should be reviewed and improved often. Forbes recently published an article exposing how quickly viruses and malicious attacks change online to find new ways of infecting your hardware. They discovered that an average of 375 cyber-security attacks are launched each minute. In those same 60 seconds, an average of three new phishing sites are launched. Of all the mobile apps available for us to download, the App store blacklists one every three minutes and an internet-of-things (IoT) device such as a smart fridge or watch is hacked every 7.5 minutes.

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Why You Should Keep Your Residential Phone Plan

It seems like our lives have been dictated by our cell phones since they’re turned into smartphones over 15 years ago. In fact, since wireless communication has been dominating the marketplace for a while, the use of traditional landlines has been dropping drastically. But before you ditch your residential phone, there are some reasons to consider keeping your residential phone plan. This article will help you decide if a landline is still necessary in your house.

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The Benefits of Choosing a Local Telecom Solutions Provider

One of my favourite things about living and working in Chatham-Kent is our small business community. We have a lot of great neighbourhoods that like to shop local and you’ll often see businesses helping out other businesses. At Canquest, we offer high-speed internet solutions to residents and local businesses, so we have seen the power and difference that comes from working with a local telecom provider. Our ongoing success is due to our ability to adapt to the constantly changing telecommunications market, ensuring our customers always have the latest technology available. Whether you’re streaming your favourite show at home or uploading documents at the office there are plenty of reasons you should choose a local telecommunications business partner.

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What Internet Speed is Right for You

For the past year, Chatham residents have been online more than ever. The rising number of gamers, smart devices, and more families cutting out cable - choosing to stream their favourite television shows. But the highest jump of usage in the past year is thanks to COVID 19. Thousands of people in Chatham-Kent have started working at home. Others who have been laid off have doubled… even tripled their streaming and gaming habits. Before we look into improving your internet speeds, let’s find out how much speed you really need.

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Data Caps vs Unlimited Internet Plan

Unlimited data works - much in the same way as an all you can eat buffet. The restaurant knows that you can only eat a limited amount of food in one sitting. Just like most internet providers know that an average household only needs a limited amount of data. Still, we continue to feast at buffets, simply because we can. Being opposed to limits is human nature, but is the ongoing expense worth the odd indulgence? Let’s take a look at both options to find out which one is for you.

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Tips to Improve the Speed of Your Internet

High-speed internet is a necessity for many people. Whether you’ve turned your home into your work office due to the COVID-19 pandemic or you’re planning to watch the newest release on Netflix, high-speed internet allows you to achieve several things.

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4 Reasons to Bundle Phone and Internet

There are several reasons why it makes sense to bundle your phone plan with your internet plan. The following article will discuss why it is a practical decision.

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Canquest making huge splash with Internet service

Canquest Communications wants to help make your life simpler; let them handle the complexities such as phone and Internet service, while you save big money. The local home and business phone line provider says all someone needs is reliable Internet to enjoy the discounts and quality of service that they offer. And now Canquest provides both, at rates much lower than what the big guys offer.

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